FAQ
Frequently Asked Questions (B2B)
In this section, you’ll find answers to the most commonly asked questions about our wholesale cosmetic products.
Who can apply for a wholesale (B2B) account?
Any Europe-registered business (including sole proprietorships) operating a nail salon, spa, beauty salon, retail store, or related business may apply.
I’m a brand-new business and haven’t started selling yet — can I apply?
Yes. Submit your in-progress website and Business Registration Information. We review case-by-case.
Is there a fee to apply or any minimum order?Minimum order: €200
Shipping:
Free shipping within the EU for orders over €500
For other countries, shipping costs are calculated per order
Are the products approved for the eu market?
Yes, all items comply with the legal requirements for the European market, including EU Cosmetics Regulation 1223/2009．
Do you provide marketing and sales support for B2B client?
Yes, we provide images, product descriptions, and guidance for marketing your private label products.
Shipping Information:
- Available – these products are ready to ship within 14 days from the order date.
- Quick Delivery – these products are shipped within 2 business days, depending on the destination:
Eastern Europe (5-7 business days):
Poland, Czech Republic, Slovakia, Hungary, Romania, Bulgaria, Estonia, Latvia, Lithuania
Central Europe (5-7 business days):
Germany, Austria, Switzerland, Slovenia, Croatia, Slovakia, Czech Republic, Hungary
Southern Europe (5-7 business days):
Greece, Italy, Spain, Portugal, Malta, Cyprus
Western Europe (5-7 business days):
France, Belgium, Netherlands, Luxembourg, United Kingdom, Ireland
Shipping costs will be calculated after placing the order.
How can I contact your team for support or inquiries?
You can reach us via email, or our website contact form; our team responds promptly to all B2B inquiries.
If you can’t find a product in our shop, please contact us and we will give you an offer.
